Privacy Policy
Thank you for visiting http://www.Ponder.ly (the "Website"), which is owned and operated by PONDER LY Inc., together with its affiliates and subsidiaries ("Company," "we," or "us"). We are committed to protecting your privacy, and for that reason, we have adopted this Privacy Policy to explain our data collection, use, and disclosure practices related to or associated with the Ponder.ly services (including use of or access to our Website, mobile and web-based applications, and any other tools, products, or services provided by Ponder.ly or on Ponder.ly’s behalf that link to or reference this Privacy Policy) (collectively, the “Services”). For clarity, access to or use of the Services is intended to include access to or use of the Website and any and all functionality or content accessible on or via the Website, including registered portal access, if applicable.
This Privacy Policy applies to information that we collect or otherwise have access to through the Services or your use of the Services (including the Website), as well as other information provided to us online or offline by third parties when we associate that information with customers or users of the Services; however, it does not apply to information collected from our employees, contractors, or vendors. It also does not apply to information that you ask us to share with third parties, or that is collected by Online Tool Providers (as further described below).
Use
We use your information to provide, understand and improve our Services. This includes using your information to provide, personalize, measure, and improve our services and content; to develop new products or features; to better understand how people use our Services; and to protect the rights and safety of our users and the public.
We may use the information (including Personal Information) that we collect to:
assist us in providing, maintaining, optimizing, improving, and protecting the Services;
to analyze and provide insights to our clients from information you double-opt-in to answer via surveys inside our platforms
set up, maintain, and protect accounts to use the Services;
improve our online operations;
process transactions;
provide customer service;
communicate with you, such as to provide you with account- or transaction-related communications, or other newsletters, RSS feeds, and/or other communications relating to the Services;
send or display offers and other content that are customized to your interests or preferences;
perform research and analyses aimed at improving our products and Services and developing new products or services; and
manage and maintain the systems that provide the Services
Provide you the opportunity to earn money with our Data Messenger service
Provide opportunities with our survey service
Provide opportunities specific to your location using our geo-targeted data service
Cross-reference data for accuracy and verification purposes
To use the information and data we collect to develop insights that help us better understand your interests and needs. This helps us improve our Services and provide you with a more personalized experience.
To use this information to troubleshoot issues and prevent fraud.
Send notifications via text, push notifications, email, and your chosen notification selections.
Customer Data. Customer will give Company all rights, title, and interest in members/clients/users Data, as well as any data that is based on or derived from Customer’s members/clients/users Data and provided to Customer as part of Pilot. However, Customer hereby grants to Company a non-exclusive, non-transferable, worldwide, royalty-free, perpetual, and irrevocable right and license to use such data in aggregated or de-identified form to provide and improve Software as well as provide revenue share to Customer and its members/clients/users.
Software, all improvements, enhancements or modifications thereto;
any software, applications, inventions or other technology developed in connection with Pilot; and
all intellectual property rights related to any of the foregoing.
Data capture through Company’s platform into the following segments:
Demographic
Psychographic
Social Media
Finance
Entertainment
Food
Health
Fitness
Transportation
Tourism
Household
Technology
TV & Media
Politics
Shopping/retail
Lifestyle
Other
Client’s data request
De-Identified Information
We may de-identify and aggregate information collected through the Services from our subscribers so that such information can no longer be linked to you or your device. We may (i) monetize this information collected as survey or reporting data and share the results in part with our subscribers, clients, and (ii) use it for purposes of market or scientific research. By using the Services, you agree to allow us to use your information in this way.
Analytics
We use third-party web analytics services on our Services to collect and analyze some of the information discussed above and to engage in auditing, research, or reporting. These analytics services may set and access their cookies, web beacons, and other similar technologies on your device. The information collected by analytics technologies on Ponder.ly websites and mobile devices may be disclosed or collected directly by service providers. These service providers use the information to evaluate your use of the Services, including noting the third-party Website from which you arrive, analyzing usage trends across Ponder.ly websites and mobile devices, and measuring conversions (including your IP address). If you receive email from us, we may use certain analytics tools to capture data, such as when you open our message or click on any links or banners our email contains. This data allows us to gauge the effectiveness of our communications and marketing campaigns.
GDPR
If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR. – See more at https://eur-lex.europa.eu/eli/reg/2016/679/oj
We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at info@ponder.ly. You may also request to delete your Personal Identifiable information (PII) by accessing your profile and clicking on the delete my account button, and following the instructions described within Delete Data Request Flow with ID Verification.
In certain circumstances, you have the following data protection rights:
a) the right to access, update or delete the information (PII) we have on you;
b) the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;
c) the right to object. You have the right to object to our processing of your Personal Data;
d) the right of restriction. You have the right to request that we restrict the processing of your personal information;
e) the right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format;
f) the right to withdraw consent. You also have the right to withdraw your consent at any time when we rely on your consent to process your personal information;
Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not able to provide Service without some necessary data.
CalOPPA
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or Company in the United States (and conceivable the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its Website stating exactly the information being collected and those individuals with whom it is being shared and to comply with this Policy. – See more at: https://consumercal.org/about-cfc/cfc-education-foundation/california-online-privacy-protection-act-caloppa-3/
According to CalOPPA we agree to the following:
a) users can visit our site/app anonymously;
b) our Privacy Policy link includes the word “Privacy”, and can easily be found on the page specified above on the home page of our Website;
c) users will be notified of any privacy policy changes on our Privacy Policy Page;
d) users are able to change their personal information by emailing us at info@ponder.ly
Our Policy on “Do Not Track” Signals:
We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Data Breach Response Clause:
In the event of a data breach or security incident involving Ponder.ly's systems, databases, or user data, the company is committed to taking immediate and appropriate actions to mitigate the impact and ensure the security and privacy of our users. Our approach to handling data breaches is designed to align with industry best practices and regulatory requirements to safeguard the information entrusted to us.
Notification and Communication: Upon discovery of a data breach, Ponder.ly will promptly initiate an internal investigation to assess the nature and extent of the breach. If it is determined that user data has been compromised, we will notify affected users without undue delay, providing them with detailed information about the breach, the type of data affected, and the steps we are taking to address the situation. Communication will be transparent and designed to assist users in taking appropriate actions to protect their information.
Containment and Remediation: Ponder.ly's technical and security teams will work diligently to contain the breach, secure the affected systems, and prevent further unauthorized access. We will implement immediate remedial measures to address vulnerabilities and weaknesses that contributed to the breach. Our priority will be to restore the integrity of our systems and ensure that user data remains secure.
Collaboration with Authorities: If required by applicable laws and regulations, Ponder.ly will collaborate with relevant data protection authorities and regulatory bodies to address the breach and fulfill reporting obligations. We will provide necessary information about the breach, its impact, and our response efforts to support any investigations that may be undertaken.
Learning and Improvement: A data breach is taken as an opportunity for continuous improvement. Ponder.ly will conduct a thorough analysis of the breach, its root causes, and our response efforts. Based on this analysis, we will update and enhance our security protocols, policies, and practices to prevent similar incidents in the future. User feedback will also be considered in shaping our response strategy.
User Support and Guidance: In the aftermath of a data breach, Ponder.ly will provide affected users with appropriate support and guidance. This may include recommendations for changing passwords, monitoring accounts for suspicious activity, and any necessary assistance to ensure that users can regain control of their information.
At Ponder.ly, data security and user privacy are of utmost importance. We are committed to maintaining transparency, responsiveness, and a proactive approach when it comes to addressing and mitigating data breaches. Our aim is to regain user trust and uphold the highest standards of security and confidentiality.
Please note that this clause is a general template and should be customized to align with your startup's specific data breach response plan, legal obligations, and privacy policies. It's recommended to consult legal professionals to ensure compliance with relevant laws and regulations.
Transfer of Data
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
PONDER LY INC will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.
Retention of Data
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Delete Data Request Flow with ID Verification - Ponder.ly
At Ponder.ly, we prioritize the security and privacy of our users' personal data. Our Delete Data Request Flow with ID verification ensures that your data is handled with the utmost care and compliance with data protection regulations. Below is the step-by-step process to request the deletion of your data while maintaining the highest standards of security:
a. User Initiation:
Visit the Ponder.ly platform or Website.
Navigate to your account settings/profile or data management section.
Select the option to request the deletion of your data.
b. Request Submission:
Provide your registered email address or unique identifier associated with your Ponder.ly account.
Submit your data deletion request.
c. Verification Email:
You'll receive an automated email from Ponder.ly with a verification link.
This email contains instructions on how to confirm your request and proceed with ID verification.
d. Click Verification Link:
Click the verification link within the email.
You'll be directed to a secure verification page on the Ponder.ly platform.
e. ID Verification:
To ensure the security of your request, we require you to verify your identity.
Upload a photo of a government-issued ID, passport, or driver's license for verification purposes.
Submit the ID image for verification.
f. Review and Approval:
Our dedicated team will review your ID verification submission.
Once your submitted ID is validated and matches your account details, we'll proceed to the next step.
g. Confirmation and Deletion:
You'll receive an automated confirmation email, notifying you of successful ID verification.
We'll initiate and process your personable identifiable data deletion request securely.
h. Final Notification:
A final email will be sent to you confirming the successful deletion of your data.
If there are any additional steps you need to take, we'll provide you with the necessary information.
i. Record Keeping:
Rest assured; we maintain detailed records of your data deletion request, ID verification, and the deletion process.
This helps us ensure transparency and accountability in our data management practices.
j. Feedback and Support:
Your experience matters to us. If you have any feedback or questions regarding the process, please feel free to reach out to our customer support team.
By following this Delete Data Request Flow with ID verification, we aim to provide you with a seamless and secure experience as you exercise your right to data privacy. Your trust in Ponder.ly is of utmost importance, and we're here to ensure your data is handled with the highest level of care and protection.
Time data is stored.
We will retain your information for the period necessary to fulfill the purposes outlined in this Policy unless a more extended retention period is required or permitted by law.
Changes to the Terms of Use
We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Website (including the Portal) after that.
Your continued use of the Website or the Portal following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time to be aware of any changes, as they are binding on you.
Users overseas
The Services are provided, supported, and hosted in the United States and are governed by United States law and the laws of the applicable states within the United States. If you are using the Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our databases are operated. By using the Services or providing us with your information, you consent to this transfer, storage, and processing of your information in the United States. We will take all necessary steps to ensure that your data is treated securely and by this Privacy Policy. The data protection and other laws of the United States might not be as comprehensive as those in your country. By using the Services, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in our Privacy Policy.
CONTACT US
info@ponder.ly