FAQs

1. What is Ponder.ly?

  • A: Ponder.ly is a platform that connects brands with their customers. It's a space where brands and customers can talk to each other, and it helps companies make better decisions.

2. What are Branded Data Communities?

  • A: Branded Data Communities are digital, invitation-only spaces where companies invite customers to join and companies ask questions . Being in these groups helps you and the company.

3. How do Branded Data Communities benefit me as a user?

  • A: Being part of these groups means you can talk to companies and help them make things you like. Sometimes, you even get rewards for helping!

4. What do companies do with the data I share?

  • A: Companies use this data to make their products and services better. But they only use it if you say it's okay, and you can see what they do with it.

5. What is Zero-Party data?

  • A: Zero-Party data is the info you willingly share with companies. It's a good thing because it means you have control over your data.

6. Why is privacy important to Ponder.ly?

  • A: We take your privacy seriously. We don't sell your data, and we make sure companies follow the rules about using your data.

7. How can I see what data I've shared and with whom?

  • A: You can look at your data and see who has it in your Ponder.ly account. It's your data, and you have the power to decide who can use it.

8. What if I don't want to share some data anymore?

  • A: You can stop sharing your data whenever you want. Just go to your settings and make the changes you need.

9. Can companies do market research with my data?

  • A: Yes, they can use your data to learn about people like you and make things you might like. It helps them make better products.

10. Can companies use my data to group me with others like me?

A: Absolutely, companies can do that to understand their customers better and offer them what they want.

For more information, contact us via the form.